At TZANEEN-PC-TECH, we want to make your shopping experience as smooth as possible, including returns. Please take a moment to understand the costs associated with returning an item:
Locally Sourced Products
Return cost for products sourced within South Africa are absolutely FREE.
Internationally Sourced Products
For items that are sourced internationally, a return cost of approximately R300 will apply. This cost helps cover the fees associated with shipping and processing.
Important Considerations
- The exact return cost for internationally sourced products may vary slightly depending on the specific item and its origin.
- This return cost only applies if you are returning an item for a refund or exchange where the reason is not due to a defect or an error on our part.
- If you receive a defective or incorrect item, please contact our customer support team immediately. We will arrange for a free return or replacement in such cases.
- Regardless of the sourcing, you have a return window of 3 days from the date you receive your order to initiate a return.
- To be eligible for a return, your item must be unused, in the same condition that you received it and in its original packaging with all accessories and documentation included.
Please refer to our full Returns Policy page for detailed instructions on how to initiate a return and any further conditions that may apply.
If you have any questions regarding the return cost for a specific item, please don’t hesitate to contact our customer support team. We’re here to help!
We encourage you to carefully review product descriptions and specifications before placing an order to ensure it meets your needs. If you have any questions about the origin of a specific product or the return process, please don’t hesitate to contact our friendly customer support team.
Also read: Delivery